Client Relationship Manager

Marcus Evans, founded in 1983, is a global business intelligence and event marketing company, with 49 offices in 20+ countries. Headquartered in the UK, we are rated in the top 20 UK companies for work/life balance.

Working across all industry sectors our Summits, Conferences and Online Events brands deliver innovative high-level content, networking and one-to-one meeting platforms that bring together key decision-makers on a truly global scale. Our client base is comprised of c-level executives from 98% of existing fortune 1000 companies, and are world leaders in a variety of industries, such as healthcare, legal, pharmaceutical, investments, energy, packaging etc.

We are looking to hire a Client Relationship Manager to build and manage relationships with C-level attendees for a portfolio of corporate events across various industries. In this role, you will oversee client communications, ensuring a seamless experience before and after events. This exciting opportunity offers career growth, bonus incentives, and annual travel to our Summits.

This is an in-person role located in our Mumbai office.

Key Responsibilities

• Develop in-depth industry expertise and stay informed on key trends.

• Understand the dynamics of each event, including attendees and solution providers.

• Manage and maintain relationships with C-level clients for multiple events globally.

• Communicate regularly via email and phone to ensure client satisfaction and engagement.

• Collaborate with Heads of Sales to drive retention and maximize client experience.

Qualifications

• Candidates must possess at least a Bachelor Degree in Business Studies/Administration/ Management/Communication or equivalent to be considered for this position.

• Strong spoken and written English skills are essential for this role.

• 4-5 years of experience in analysis, research, sales, account management, or customer relations.

• Background in English-language education preferred.

• Strong communication, organizational, and time management skills.

• A team player with a high-performance mindset.

Compensation & Benefits

• Competitive salary + performance-based bonuses.

• Be part of a dynamic international team.

• Comprehensive training to ensure your success.

• Gain hands-on experience managing global clients.

• Fast-Track and transparent promotional structure based on performance.

• Opportunity to attend some events globally.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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