Client Relationship Manager

Marcus Evans, a global leader in business information with 49 offices around the world, is seeking a Client Relationship Manager to build and manage relationships with C-level attendees for a portfolio of corporate events across various industries. In this role, you will oversee client communications, ensuring a seamless experience before and after events.

We are looking for a driven, enthusiastic, and passionate professional to join our Client Relationship Management department. This person will be reporting to the Head of Delegate Relationships Management.

A strong grasp of and ability to operate in an English - speaking environment is essential to be successful in the role.

This is an in-person role located in our Nicosia office.

This exciting opportunity offers career growth, bonus incentives, and annual travel to our Global Summits.

Key Responsibilities

• Develop in-depth industry expertise and stay informed on key trends.

• Understand the dynamics of each event, including attendees and solution providers.

• Manage and maintain relationships with C-level clients for multiple events in US and Europe.

• Communicate regularly via email and phone to ensure client satisfaction and engagement.

• Collaborate with Heads of Sales to drive retention and maximize client experience.

Qualifications

• EU passport-holder.

• 3 years of experience in sales, account management or customer relations.

• A strong grasp of the English language is required (both written and spoken).

• Background in English-language education preferred.

• Bachelor’s degree (minimum) & master’s degree is considered an advantage.

• Work Experience in analysis, research, sales, account management, or customer relations is an advantage.

• Strong communication, organizational, and time management skills.

• A team player with a high-performance mindset.

• Flexibility in working hours when dealing with clients based in the US. Working hours are 7.5 per day but may need to be adjusted based on event.

Compensation & Benefits

• Be part of a dynamic international team.

• Comprehensive training to ensure your success.

• Gain hands-on experience managing global clients.

• Competitive salary + performance-based bonuses.

• 21 annual leave days, including office closure over Christmas & New Year.

• Prime office location in the heart of Nicosia.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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